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About refuges

Women's refuges provide safe and supported short-term crisis accommodation.

Refuge brochures - English

Services offered

* SAFE AND SECURE ACCOMMODATION where you and your children can live free from domestic and family violence

 

* INFORMATION AND REFERRAL to the following support services can be arranged: childcare, counselling, court support in taking out protection orders, emergency relief, housing, income, legal, schools, health, support groups, migrant services, Aboriginal and Torres Strait Islander services

 

* 24 HOUR EMERGENCY SUPPORT is available at most refuges. A worker will be available on the premises or can be contacted by a pager in case of emergencies.

 

* PRACTICAL ASSISTANCE such as linen supplies, food supplies for the first day or so until you can do your own shopping, support in seeking sustainable independent housing

 

* EMOTIONAL SUPPORT and encouragement in whatever decision you make about your future

 

* CONFIDENTIALITY AND PRIVACY of information you choose to share with workers. Workers will also seek to ensure confidentiality from professional interpreters that may be used.

Take a virtual tour of a women's refuge
Hear a woman's experience of refuge

The staff were just their (sic) to listen and give me assistance when I needed it, and did it with a smile on their face 'cause they care.

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- Women's refuge client

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The balance between security and freedom, and help and encouragement to independently seek (my) own requirements is brilliantly executed.

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- Women's refuge client

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I will be forever grateful. You've helped me through a very difficult time in my life. I will remember this place of peace and as a time of re-strengthening as I begin my new journey.

- Women's refuge client

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I would like to thank you (worker name) for your support and listening, and being there for me. I feel I can tell you everything and you never criticise me...

- Women's refuge client

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Being here I learnt that I am really worth it. The people who work here feel what we feel... they are women. All the activities and support was the best... a very organised system.

- Women's refuge client
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